Privacy Policy

Four Coasts Auto Sales sells used vehicles and delivers them free across Atlantic Canada (Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador). We also help customers look at vehicle financing options. This privacy policy explains how we collect, use, share, and protect personal information when you use our website, submit a form, or contact us through Facebook, including Facebook lead forms and Messenger.

We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information we collect

From our website forms and Facebook lead forms, we may collect:

• Name
• Phone number
• Email address
• Date of birth
• Employment information, such as where you work and how long you have worked there
• Income, such as gross monthly income
• Vehicle preferences, such as the type of vehicle you are looking for and your monthly budget

We may also receive technical details about how you submitted a form, such as the date and time of your inquiry, and any other information you choose to send us in a message.

We do not collect your social insurance number (SIN) or banking details through our website forms or Facebook lead forms.

Why we collect it

We use this information to contact you about vehicles and financing options, to answer questions, and to follow up on an application or inquiry you submit.

We do not sell your personal information.

How we share information

We may share your information with lenders only to process a credit or financing application that you request. We may also share information when required by law, or with service providers who help us operate our website or forms and who are required to protect your information.

We do not share your information for unrelated marketing by third parties.

Credit applications

If you ask us to look at financing and you provide consent, we and our lending partners may use the information you provided, and may obtain a credit report, to process that application and discuss options with you. Submitting an application does not guarantee approval.

Cookies and advertising measurement

Our website uses the Meta Pixel, a tool from Meta (Facebook and Instagram), along with basic browser storage to understand how visitors find us, such as which post, group or ad they came from, and to measure and improve our advertising. Meta may collect information like your browser, device, pages visited and actions such as submitting an application, and may use cookies. Your social insurance number and banking details are never collected. You can manage ad preferences in your Facebook or Instagram settings, or block cookies in your browser.

Retention and security

We keep your personal information only as long as it is needed for the purposes described in this policy, and for as long as we are required to keep it by law or for legitimate business records. When it is no longer needed, we securely delete or anonymize it.

We take reasonable steps to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. Information submitted through our website form is delivered by email so we can follow up with you. Email transmission is not completely secure, which is one reason we do not ask for your SIN or banking details on our forms. Information submitted through Facebook is also subject to Meta’s security and privacy practices. No method of electronic storage or transmission is completely secure.

Your rights

Under PIPEDA, you have the right to ask what personal information we hold about you, to request a copy of that information, to ask us to correct information that is inaccurate or incomplete, and to request that we delete your information, subject to any legal or record-keeping requirements.

To request access, a correction, or deletion, email us at info@4coastsautosales.ca. We will respond within a reasonable time, and no later than 30 days, as required by PIPEDA.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will be revised when we do. The current version will always be available at 4coastsautosales.ca/privacy/.

Contact us

If you have questions about this policy or about how we handle your personal information, email info@4coastsautosales.ca.

Submitting an application does not guarantee financing.